Return & Refund Policy

The returned goods or products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods or products has been used or damaged by the customer, there will not be any refund.
Asia Silver Jewellery will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 working days after the confirmation.

Please return your purchase to the following address:
Asia Silver Jewellery
P.O. Box 144 Pejabat Pos Besar,
Jalan Sultan Ibrahim,
15670 Kota Bharu, Kelantan,

Please contact us at or +6012 687 2330 if you have any questions or doubts.